When i click on a file in teams and select 'Open in Desktop' , or try to open Onenote app i get a credentials error : Headstart Technology Ltd

When i click on a file in teams and select 'Open in Desktop' , or try to open Onenote app i get a credentials error Print

Created by: Klaus Conrad

Modified on: Fri, 1 May, 2020 at 4:07 PM

In order to avoid credential problems always check that your Office applications on your local PC match those of your School account. In other words: if you have a school account AND a personal account, check which one is being used. If you are signed in with your personal account, the Single Sign On from Teams to your local application will not work.

Solution: Sign into Office using your school account across ALL office apps you will be using.

Klaus is the author of this solution article.

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When i click on a file in teams and select 'Open in Desktop' , or try to open Onenote app i get a credentials error Print

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